First time posting a negative review, only because I've gone here 1000 times. This has got to be the slowest McDonald's in the world. It doesn't matter if there is 1 car or 10 cars in the drive-thru, you're going to be in line for a good 10 minutes. Food is typically correct, but I've had a few issues with that as well. Luckily for them there aren't many places to go around here, especially for breakfast so they are pretty busy.
My fiancé and I dined in last last and the girl working the counter was so bored she was pacing the front counter. It was driving us nuts we wanted to go tell management to hand her a broom or a wash rag and have her wipe down tables. Otherwise it was as expect at McDonald's
It's an ok place, but the food is just way too greasy, the customer service is great and the place is clean, unlike most McDonald's they actually clean the nozzles on the soda machine, they mol their floors multiple times a day, they have televisions in the eating area
Awesome job to McDonalds West for helping me get 9 ice cream cones, an Oreo McFlurry & a cheeseburger no onions home without my 2 dogs gobbling them as my daughter & I drove across town! Lady at drive thru asked if I'd like the 9 cones in cups(kudos to her) and John at pickup window had it all under control in drink holders and ready to go! John was super friendly as he organized my order and even complimented my adorable dogs(they got the burger not the cones)! John is a great asset to your store and make sure you praise him for being professional, friendly and going the extra mile! 100% accuracy, speed & personality! Totally impressed!
Good atmosphere, fast service. Needs healthier burgers.
Mcdonald S is a US Cafe based in Mason City, Iowa. Mcdonald S is located at 1651 4th St SW, Mason City, IA 50401, USA.
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