Im thinking twice on it the reservation i have for January 6 thru the 16th 2018.
Great customer service, Cody gave me a very nice vehicle it was a pleasant experience.
Body shop did an excellent job when had an deer accident on Nov.19th'17;had an new car to use was an 2018 Metallic Blue Nissan an 4 door & was comfortable riding etc.
Enterprise was quick to get me back on the road after an accident totaled my car at the start of a road trip to go see my son graduate from basic training. They came and picked me up from where they had towed my car to, and quickly got me on the road. Once liability was determined for the accident, the easily transferred the billing to the insurance taking responsibility off of me. Julie was great, even when the insurance was screwing up!
While the car rental experience is set with much ease and in comfortable cars, the prose of refilling the car with gas at a lowered price so that you are not rushing to get gas and reach your drop off is promising. However, be much more realistic with the charges. A car that takes $20 to fill up does not need $15 to refill what is already more than 3/4 full. Be fair to your customers!!!
But now I see in the "Enterprise Rules" it says "married or domestic partner" . So what gives? Is it MARRIED ONLY for no charge for additional driver? Were we over charged?
I realize this is a bit old, but I'm just now finding out I may have been told differently, as I'm looking to rent from them again. Last January 8 2017? I rates from them. I was told no charge for an extra driver. Then when we went to pick up the car, since we are not married, but domestic partners, we were told no you must be married. Ok we bought that. Charged us accordingly
Enterprise Rent A Car is a US Car Rental based in Mason City, Iowa. Enterprise Rent A Car is located at 2740 4th St SW, Mason City, IA 50401, USA.
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