I managed to run over a nail in the first day. When the manager Rick noticed the dilemma and that I didn't get the road warranty. He put a new tire on and only charged me for the service.
Went in and got four new tires put on and everything was just fine. Less then twenty four hours later I went out and one of them was flat. I took it back in thinking maybe something was messed up when they put the new one on.
Never actually had any work done. I called twice and no one answerd. So I drove there had to be let inside by the mechanic, clearly I was in the back of the building for automotive services. Waited at the desk for 15 minutes, wondering around looking for someone to help me, waited another five minutes at the desk, finally a lady comes. She informs me that the mechanics set their own schedule, so then I go back outside to be told so and so's going to lunch and I'm taking a break, it'll be about an hour. I then wonder around with my nine-month-old and a three-year-old for an hour. I go to the back told him I'm there for an oil change and the gentleman tells me it'll be another hour because there are three people ahead of you. It is first come first serve. Which the first person failed to mention. Needless to say since I had two children they were not going wait another hour to get an oil change. Walmart you need a better system that was ridiculous. Definitely will not waste my time there ever again
I purchased 4 Viva 3 tires last year ! Absolutely loved them ! No problems! Great in the snow ! But there good for 60,000 miles and I only got 32,000 off of them ! I came in to talk to the manager ! He gave me 85% off all new 4 tires ! Wow they were fabulous to me ! Very easy to work with ! I'm very impressed ! Thank u !
Great experience!
Walmart Tires Auto Parts is a US Car Repair based in Mason City, Iowa. Walmart Tires Auto Parts is located at 4151 4th St SW, Mason City, IA 50401, USA.
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