Very good I knew what I was getting so I went right to it had a rebate check for 18 bucks came in handy
Especially disappointed with my experience at this store today. Our satisfaction with this store varies greatly with each visit. Often it is a struggle to receive adequate help, or even the right directions to an item. Today we stopped to pick up a new toilet, and when it was brought to our car it was damaged, as shown in the photo. The clearly marked "fragile" box was dented on two sides and even had a small hole. The employee assured us that the toilet would be in good shape, so we brought it home. Sure enough, the toilet is shattered. Called about a replacement and was told some of the others looked damaged, but some boxes were probably okay. Why don't they check their stock before selling it if they are on the shelf damaged like that? Regardless, I was told I would not receive compensation for my hour drive for a replacement, and they do not do deliveries. So disgusted for the wasted time out of my day today.
Very nice people. Also, very nice cashiers. Decent prices. You always find a lot of things on sale. Love this store!
Good customer service. Always find what I need there.
The store is always clean and I always find what I am looking for. For the most part I find most of the employees are friendly but it is hard to find someone who can help me find a item as employees will walk right past a person without asking if the customer needs help and a few think they are better than anyone else and are a little snooty. I still wish the company would do "actual" rebates and let the customer decide where he wants to spend the rebate instead of controlling the customer. Actual "sales" would be nice instead of the rebates or with them. Price gouging should not be allowed.
Menards is a US Hardware Store based in Mason City, Iowa. Menards is located at 540 Village Green Dr, Mason City, IA 50401, USA.
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