Went in on 7-13-17. Around 730 pm, so wasn't busy at all. I had a coupon I had received in the mail it said had to use with loyalty card..ok..so I asked to sign up for one. The cashier said I couldn't use the coupon tonight because the manager has to put my info in for the loyalty card..instead of calling for the manager or asking if I minded to wait so a manager could do that. I told her well I need this stuff, but I planned this trip for this reason. (I do not live in Mason City)..after she rung up my 2 comforters and 2 outfits for my oldest 2 yr old, she just put them on the counter. She didn't put them in the basket, or even offer to help put them in the basket (even though I only had 1 hand free, the other holding my 2 year old)...I have worked in retail since I was 16..jcp for almost 5 yrs and I know how to treat people! 2 stars because the comforters were on a good sale and good quality.
They have the nicest friendly workers there. I wish all sites had these people in the store
Don't carry items I need and a little bit spendy
Conveniently located in town. Have been shopping here since I can remember. Store seems a little cluttered but I have always had a pleasant experience when visiting.
I placed an online order on 11/23 and received it today, 11/30. It was supposed to be 2 day shipping but that didn’t happen. The box it came in is the worst I have ever seen. It was completely destroyed and taped over! The items inside were damaged so I took it back to the store. When I got there, she scanned the barcode and it rang up something else less in price. Then she argued with me about whether or not they sold the product in the store which clearly they did since I had a SHOPKO receipt with the product on it! Terrible service, terrible online shopping experience with Shopko. If you want to compete with Amazon, you need to step up your game!
Shopko Mason City is a US Home Goods Store based in Mason City, Iowa. Shopko Mason City is located at 615 S Monroe Ave, Mason City, IA 50401, USA.
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